We don’t sell or share your personal information with anyone. This page outlines how we use the information you trust us with, how it is kept secure, how you can request access to it, or have it deleted.
It is our goal to retain the minimum amount of identifiable information from our guests as possible and to provide you with complete control over the personal information we do collect from you.
Your Rights Under the California Consumer Privacy Act (CCPA)
How we collect information: We collect information that you give to us on applications, surveys, registration forms, etc.; that you give to us when you make a purchase, or other account information such as balance, payment history, or credit card usage; that others give to us to make sure that the data you provide is accurate and up-to-date. This may include information about you from employers, banks, or insurers.
How we share information: We share information with our affiliates (staff members of the Sacramento Natural Foods Co-op) or companies or contractors outside the Sacramento Natural Foods Co-op that perform services on our behalf. We share information to process transactions, respond to your inquiries, or provide information about the products or services that the Co-op and its contractors, affiliates, or associates offer.
We share data provided by customers, purchase/account data, and verifying data. We share information with companies that we have a special relationship with such as affiliated cooperatives or associated nonprofit organizations.
We do not share information about you with non-affiliates (companies outside the Sacramento Natural Food Co-op has no special relationship with) for them to contact you for their own marketing purposes.
The law permits us to share information about our current and former customers with government agencies or authorized third parties under certain circumstances. For example, the Co-op may be required to share such information in response to subpoenas or to comply with certain laws.
How we protect information: We strive to protect your data and safeguard it from those not authorized to see it.
Information Our Websites Collect Automatically
We use Google Analytics to collect and analyze information about how our visitors use our websites. This information includes IP addresses, web browsers, and operating systems used, what pages are viewed and when they were viewed, and what links were clicked. Google Analytics also reports information about your location, gender, age and interests via its DoubleClick cookie. While we have aggregate access to this information, no personally identifiable information is available to us.
Information from Viewing Our Emails
We use a third-party service called Campaigner to manage our email lists, power our contact forms. This service helps us ensure that we comply with CANSPAM Act regulations in the US, General Data Protection Regulations (GDPR) in the EU, and the upcoming California Consumer Privacy Act (CCPA). This email service allows us to see when emails are opened, what links are clicked and when they are clicked. It also logs your geographic location at the city level at the time these links are clicked. If you do not want us to have access to this information, select the Privacy option that says, “No, I prefer to keep my email use private.” when signing up for our email newsletter.
How We Protect Your Information
Our website uses the most current encryption technologies to store and transfer the data you provide to us. Access to your personal data is limited to only authorized Sacramento Natural Foods Co-op. associates that manage the respective service. For redundancy, executives in our IT and Marketing departments share responsibilities for the protection of the personal data we collect on our website.
Unless otherwise noted above, any personal information we collect from our websites is retained until you request that it be deleted.
How to Review, Correct or Delete Your Personal Information
If you simply wish to unsubscribe from one of our email newsletters or update your subscription information, you may use the links provided at the bottom of the emails we send.
To review, delete or make changes to any of the personal information we may have about you, submit a personal data request at firstname.lastname@example.org